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If you were wondering how to play Call of Duty: Mobile with a controller, it seems it won’t be possible after a recent update. Following a bumpy launch earlier today, an Activision Support representative replied to a Twitter user that controller support “is no longer supported,” which has caused some confusion among the community.
Hello there, thank you for contacting Spec Ops support. Unfortunately, this is no longer supported after the most recent update. I would be more than happy to help. Thank you. ^RN
— Activision Support (@ATVIAssist) October 1, 2019
The menu option for “Controller” has also been replaced with a blank “Other” screen.
It is not clear whether or not the CoD Mobile controller support update is temporary or permanent. GameSpot has reached out to Activision for clarification.
In the meantime, fans who are less inclined to use the free-to-play shooter’s touch controls have taken to Reddit to lament the change.
Call of Duty: Mobile is a free-to-play shooter based on the popular Call of Duty franchise and developed by Tencent Games and Timi Studios. It launched this morning on iOS and Android after some initial server issues had players stuck at the start screen.